Cancel or postpone your summer holiday – free of charge!

CANCELLATION GUARANTEE

Dear guests!

Many of you are currently insecure about booking your holiday. This does not only happen to you: the coronavirus has upset all of our holiday plans. To date, it is very hard to make clear statements on when we will be able to return to “normal operation”. However, to give you some security, we have a special offer for your summer holiday in Serfaus-Fiss-Ladis.

You can cancel or postpone all bookings for summer 2020 that were made through the official Serfaus-Fiss-Ladis website (www.serfaus-fiss-ladis.at) and arranged through the Serfaus-Fiss-Ladis Tourist Board (info@serfaus-fiss-ladis.at) until one week prior to arrival.

Let’s play it safe when booking your holiday. Should something come up in the meantime or the measures to control the coronavirus in our land or in yours prevent you from taking your holiday, you won’t have any extra costs. Valid for all bookings made from 15 May 2020 12noon.

Important information about the Serfaus-Fiss-Ladis cancellation guarantee

  • Cancel your holiday or change your holiday date free of charge until one week before arrival.
  • Possible for all bookings (booking fixed from 15 May 12noon) made through the official Serfaus-Fiss-Ladis website (www.serfaus-fiss-ladis.at) and arranged through the Serfaus-Fiss-Ladis Tourist Board (info@serfaus-fiss-ladis.at) with arrival until 15 November 2020.
  • Any deposit already paid will be credited by the accommodation provider in the form of a credit for a future holiday or on request refunded.
  • You can redeem the credit until October 2021.
  • When booking through the tourist board, the cancellation guarantee of the Serfaus-Fiss-Ladis Tourist Board replaces the general cancellation policy of the accommodation where the guest is better off.
  • No price fixing for rebookings.

Good to know!

Most of our hosts in Serfaus-Fiss-Ladis offer you this or similar rebooking guarantees even if you book directly with the accommodation. The best thing to is to directly check with the landlord by phone!