Cancel or postpone your summer holiday 2021 – free of charge!


Dear guests!

Your holiday with us should be adventurous, fun and unforgettable, but also safe and flexible. We want you to feel completely reassured when you make your Serfaus-Fiss-Ladis booking. So once again in the upcoming alpine summer 2021, the Serfaus-Fiss-Ladis family region offers its guests a special bonus. Read on and book with zero worries!

You can cancel or postpone all bookings for summer 2021 that were made through the official Serfaus-Fiss-Ladis website ( and arranged through the Serfaus-Fiss-Ladis Tourist Board ( until 14  days prior to arrival. After this period, the General Terms and Conditions of the accommodation are valid.
Valid for all bookings made after Wednesday 14 February 2021.

Furthermore, a free cancellation or rebooking is possible UP TO THE ARRIVAL DAY under following conditions:

  • Your country is classified as high-risk area and quarantine is required upon arrival
  • Travel alert for Austria/Tyrol/ Serfaus-Fiss-Ladis region, quarantine is required when leaving
  • Border closures
  • Official closure of cable cars and service businesses
  • Official closures of accommodation facilities


Let’s play it safe when booking your holiday. Should something come up in the meantime or the measures to control the coronavirus in our land or in yours prevent you from taking your holiday, you won’t have any extra costs.

Important information about the Serfaus-Fiss-Ladis cancellation guarantee

  • Cancel your holiday or change your holiday date free of charge until 14 days before arrival
  • Free cancellation or postpone up to the day of arrival if travel warnings, quarantine regulations, etc. occur (see regulations above)
  • Possible for all bookings (booking from 25 February 2021) made through the official Serfaus-Fiss-Ladis website ( and arranged through the Serfaus-Fiss-Ladis Tourist Board ( with arrival until 15 November 2021
  • Any deposit already paid will be credited by the accommodation provider in the form of a credit for a future holiday or on request refunded
  • You can redeem the credit until October 2022
  • When booking through the tourist board, the cancellation guarantee of the Serfaus-Fiss-Ladis Tourist Board replaces the general cancellation policy of the accommodation where the guest is better off
  • No price fixing for rebookings

Tip: Europäische Reiseversicherung (European Travel Insurance)

We recommend to book a travel insurance!

In our booking portal, when booking your accommodation, you have the option to book a travel insurance through Europäische Reiseversicherung.

Despite the pandemic status, the Europäische Reiseversicherung has an insurance cover for Covid-19 diseases since 29.05.2020. Details of this concession can be found HERE.

Already booked, but no travel insurance yet? No problem! Get your travel insurance quickly and easily HERE.

Good to know!

Numerous of our hosts in Serfaus-Fiss-Ladis offer you this or similar rebooking guarantees even if you book directly with the accommodation. The best thing to is to directly check with the landlord by phone!