Information on winter season 2020/21 in Serfaus-Fiss-Ladis


Dear SFL guests!

Many of you feel unsure about booking their winter holiday. Owing to the current planning uncertainty however, the holiday destination of Serfaus-Fiss-Ladis and the accommodation have decided to offer improved cancellation conditions for the upcoming winter season 2020/21. 

The participating accommodations are highlighted with “improved conditions” at our booking portal.

You can find detailed information about the regulations on the detail pages of the accommodations. The improved conditions apply to all bookings for winter season 2020/21 made through the official website or through the Serfaus-Fiss-Ladis Tourist Board ( as soon as the information about the improved cancellation conditions are available on the detail pages of the accommodations. You will also find these conditions in your booking confirmation.

When booking through the Serfaus-Fiss-Ladis Tourist Board, the improved cancellation conditions of the members of the Serfaus-Fiss-Ladis Tourist Board replaces the general cancellation policy of the accommodation where the guest is better off.

If the accommodation provider does not have this label, the General Terms and Conditions for the Hotel Industry 2006 (AGBH) or the Ts&Cs of the landlord apply.

ATTENTION! The Austrian Federal Government has decided on 1 March 2021 to keep all accommodation facilities closed until at least April. As such, we are very sorry to inform you that there will no longer be a winter season for our Serfaus-Fiss-Ladis holiday guests.

Tip: Europäische Reiseversicherung (European Travel Insurance)

We recommend to book a travel insurance!

In our booking portal, when booking your accommodation, you have the option to book a travel insurance through Europäische Reiseversicherung.

Despite the pandemic status, the Europäische Reiseversicherung has an insurance cover for Covid-19 diseases since 29.05.2020. Details of this concession can be found HERE.

Already booked, but no travel insurance yet? No problem! Get your travel insurance quickly and easily HERE.

Good to know!

Most of the hosts in Serfaus-Fiss-Ladis offer you this or a similar cancellation guarantee even if you book directly with the accommodation. The best thing to do is to directly check with the landlord by phone!

In case of an official closure of the Serfaus-Fiss-Ladis region/your booked accommodation or border closings during your booked holiday period, it is possible to withdraw from the accommodation contract without cancellation fees.