CANCEL OR POStpone your winter holiday 2021/22 - for free


Dear SFL guests!

Your winter holiday in Serfaus-Fiss-Ladis should be sporty, enjoyable, unforgettable, but of course also plannable. We want you to have a good feeling when booking your accommodation in the Serfaus-Fiss-Ladis family region. That is why you can benefit from a very special offer for the coming winter season 2021/22. Book safe and relaxed!

The participating accommodations are highlighted with “Cancellation Guarantee” at our booking portal.

You can cancel or postpone your holiday for winter 2021/22 up to 14 days before arrival without giving a reason. Your accommodation in Serfaus-Fiss-Ladis must be highlighted with "Cancellation Guarantee". This offer applies to all bookings for winter season 2021/22 made through the official website or through the Serfaus-Fiss-Ladis Tourist Board (  If the accommodation provider does not have this label, the General Terms and Conditions for the Hotel Industry 2006 (AGBH) or the Ts&Cs of the landlord apply.


Valid for all bookings made from Monday 13 September 2021. You can recognize accommodations that offer the Serfaus-Fiss-Ladis cancellation guarantee by the SFL cancellation badge on our booking platform.

Furthermore, a free cancellation or rebooking is possible UNTIL THE ARRIVAL DAY under the following conditions:

  • Your home-country is classified as a high-risk area and a quarantine is required upon arrival, which cannot be circumvented by full immunization 
  • In the case of an upright travel warning/classification as a virus variant area for Austria/Tyrol/Serfaus-Fiss-Ladis region and the associated quarantine obligations on the return journey, which cannot be circumvented by the status vaccinated, recovered or tested
  • Border closures
  • Official closure of cable cars and service businesses
  • Official closures of accommodation facilities

Be on the safe side when booking your vacation. If something should come up or if the measures to contain the coronavirus prevent us or you from taking a vacation, you will not incur any further costs.


  • Free cancellation or postpone of the booking at participating accommodations up to 14 days before arrival
  • Free cancellation or postpone up to the day of arrival if travel warnings, quarantine regulations, etc. occur (see regulations above)
  • Valid for all bookings at participating accommodations with Serfaus-Fiss-Ladis cancellation guarantee (bookings made from 13 September 2021) that are booked via the official Serfaus-Fiss-Ladis website ( and via the tourism association Serfaus-Fiss-Ladis ( with arrival by 24 April 2022
  • Any deposit already paid will be credited by the accommodation provider in the form of a credit for a future holiday or on request refunded
  • You can redeem the credit until April 2023
  • When booking through the tourist board, the cancellation guarantee of the Serfaus-Fiss-Ladis Tourist Board replaces the general cancellation policy of the accommodation where the guest is better off
  • No price fixing for rebookings

Tip: Europäische Reiseversicherung (European Travel Insurance)

We recommend to book a travel insurance!

In our booking portal, when booking your accommodation, you have the option to book a travel insurance through Europäische Reiseversicherung.

Despite the pandemic status, the Europäische Reiseversicherung has an insurance cover for Covid-19 diseases since 29.05.2020. Details of this concession can be found HERE.

Already booked, but no travel insurance yet? No problem! Get your travel insurance quickly and easily HERE.

Good to know!

Most of the hosts in Serfaus-Fiss-Ladis offer you this or a similar cancellation guarantee even if you book directly with the accommodation. The best thing to do is to directly check with the landlord by phone!