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Receptionist (m/f/d)

Schlosshotel Fiss · Fiss · winter · Reception & reservation

Unique. Noble. Harmonious. - The Schlosshotel Fiss

The exclusive 5-star family and spa hotel is one of the leading 5-star hotels in Tyrol. The perfect symbiosis of a family atmosphere and modern, luxurious architecture makes the hearts of all guests and employees beat faster. A workplace with elegance and the highest level of individuality, harmony and alpine aesthetics, modern zeitgeist and sophisticated culture awaits you here. Look forward to a pleasant working relationship with our SHF crew, who stick together, are enthusiastic and enjoy spending time together!

...join the SHF reception crew:
135 rooms & suites with 28 different categories and you love to offer our guests service at the highest level?
Receptionist (m/f/d):
  • Completion of all common reception tasks (check-in, check-out. Wcorner call,…)
  • Creating the morning post
  • Checking departures including restaurant receipts
  • Arrival preparation: registration forms, room cards, parking cards
  • Creating the Super. Summer. Cards
  • Guest advice about the Serfaus-Fiss-Ladis region and surroundings (hiking trails, excursion destinations, etc.)
  • Working with checklists and standards
  • Close cooperation and communication with other departments (Hotelkit)
  • Concierge services
  • Correct handling of Lost & Found
TOP qualification:
  • Completed training in the hotel or office sector
  • Professional experience in the upscale hotel industry is an advantage
  • Experience in this or similar position is essential
  • Very good knowledge of German & English
  • Experience with Protel, Word, Excel, Outlook, Hotelkit, RA, Channel Manager is an advantage
Soft Facts:
  • Independent & responsible working style
  • Teamwork & commitment
  • Quick comprehension & flexibility
  • Well-groomed appearance & good manners
SHF Crew Benefits:
  • First-class staff meals 3 times a day / 7 days a week from the SHF Crew Chef
  • Comfortable living in the Crew Homes including free garage parking
  • Time to relax – Wellness, Spa & Gym use for our SHF crew
  • Reduced ski and cable car tickets
  • SHF Academy, internal training & further education
lt. KV
contact person
Simone Remes
apply now