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Reservation Manager (m/f/d)

Schlosshotel Fiss · Fiss · all-the-year · Reception & reservation

Do you want EVERYTHING?

Get started and live beautifully? Fully contribute as a personality and work as a family at the same time? Gladly! At the Schlosshotel Fiss we offer all of this – and more.
#WORKHAPPY #PLAYHAPPY is our lifestyle: Modern crew homes, excellent pay, the SHF Academy, our own crew chef, the castle gym and 5,000 m2 spa... and many other SHF benefits await you in your new home on the slopes, the bike park and the hiking trails of Serfaus-Fiss-Ladis.
...join the SHF reservation crew:
135 rooms & suites with 28 different categories and you love offering our guests service at the highest level?
Plus a crew that sticks together, is enthusiastic and enjoys spending time together!
Reservation Manager (m/f/d)
  • Management of the reservation department with 3-4 employees
  • Acceptance and processing of reservations via telephone, email and RA
  • Processing of individual, group and travel agency reservations
  • Creation of reservation templates and text modules
  • Deposit management, voucher sales, advance reservations
  • Various controlling tasks
  • Employee training and training of new employees
  • Help with marketing campaigns such as newsletters and promotions
TOP qualification:
  • Completed professional training and several years of professional experience in this or a similar position
  • Excellent written and spoken German and English skills, other languages ​​are an advantage
  • Experience with Protel, Word, Excel, Outlook, Hotelkit, RA, Channel Manager
Soft Facts:
  • Independent, structured & responsible way of working
  • Teamwork & commitmentent
  • Organizational skills
  • Quick comprehension & flexibility
  • Well-groomed appearance and good manners
SHF Crew Benefits:
  • First-class employee catering from the SHF crew chef 3 times a day / 7 days a week
  • Feel-good living in the Crew Homes including free garage parking space
  • Time to relax – wellness, spa & gym use for our SHF crew
  • Discounted ski and mountain railway tickets
  • SHF Academy, internal training & further education
According to the collective agreement, overpayment depending on qualifications and experience
contact person
Simone Remes
phone number
apply now