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Reservation Manager (m/f/d)

Schlosshotel Fiss · Fiss · all-the-year · Reception & reservation

Unique. Noble. Harmonious. - The Schlosshotel Fiss

The exclusive 5-star family and spa hotel is one of the leading 5-star hotels in Tyrol. The perfect symbiosis of a family atmosphere and modern, luxurious architecture makes the hearts of all guests and employees beat faster. Here you can expect a workplace with elegance & maximum individuality, harmony & alpine aesthetics, modern zeitgeist & sophisticated culture. Look forward to a pleasant atmosphere in our SHF crew, who stick together, are enthusiastic and enjoy spending time together! #WORKHAPPY #PLAYHAPPY
...join our SHF reservation crew
As a RESERVATION MANAGER (m/f/d) you will work closely with our sales department and be in close contact with your sales colleagues. The world of numbers fascinates you and you find controlling simply exciting. She are a true sales talent and your goal is to achieve optimal capacity utilization for our hotel together with your reservation crew - consisting of 3-4 employees. You enjoy working with various hotel software and with the channel manager and your crew members are always up to date thanks to your regular training. Thanks to your structured way of working and your organizational skills, you have an overview of all guest requests, bookings, etc.
Your tasks
  • Successful management of our reservations department
  • Professional acceptance and processing of reservations as well as various correspondence
  • Deposit management, voucher sales, advance reservations
  • Close cooperation with the sales department
  • Various controlling tasks
  • Regular employee training in the reservation team
  • Underssupport with marketing campaigns
Our requirements for you
  • Several years of professional experience in a comparable position
  • Enjoy dealing with our guests from all over the world
  • Experience and interest in various software
  • Excellent knowledge of German, good knowledge of English
Your soft facts
  • Independent & structured way of working
  • Well-groomed manners & confident demeanor
  • Results-oriented work & affinity for numbers
  • Teamwork & commitment
  • Organizational skills & sales talent
SHF crew benefits
  • First-class employee catering from the SHF crew chef 3 times a day / 7 days a week
  • Comfortable living in Germanyn Crew Homes including free garage parking
  • Time to relax – wellness, spa & gym use for our SHF crew
  • SHF Academy, internal training & further education
  • Discounted ski and mountain railway ticket

We look forward to seeing you.

According to KV, willingness to overpay
contact person
Simone Remes
phone number
apply now