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Hotel Castel ... pure Lebensfreude

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hotel
5
Excellent
(157 Ratings)

At the Hotel Castel you will be welcomed by the mountains, the sun and pure joy, in the heart. Living in the Hotel Castel means feeling good between idyllic village life and exciting holiday fun. The furnishings of the rooms and suites include noble wooden elements and harmony as well as the clear view of the mountain panorama - and always a private balcony for calm hours in the sun and relaxing idleness. You can also relax and take a deep breath in the intern spa with Tyrolean sauna, herbal steam bath, Biosauna, infrared chairs and more. Enjoyment at four-star level - from a vital morning to the delicious afternoon snack to the culmination of the varied cuisine in the evening. That is the joy of life that is lived in the Hotel Castel day after day.

This accommodation is a member of
This accommodation is a member of
  • Feng Shui Hotels

Health and security measures

  • Bedlinen, towels and laundry are washed according to rules of local authorities
  • Accommodation is disinfected between every guest stay
  • Usage of cleansers that are effective against Corona Virus
  • Regular ventilation of commonly accessible areas
  • Disinfection of often touched items and surfaces
  • Disinfectant for hands (in all rooms)
  • Guests may ask for no room cleaning during their stay
  • Rooms are cleaned most thoroughly after every guest departure, in particular often touched items
  • Laundry is washed at highest temperature that is allowed by producer
  • Room cleaning includes ventilation, change of cleaning tissues and disinfection of gloves after every room
  • Disinfecting of rented equipment
  • Checklists how to clean rooms - during stay and after departure
  • Distance rules are kept
  • Min. distance between tables and seatings or distance by separators
  • Separation or physical barriere between staff and guests in corresponding areas
  • Non-cash payment possible
  • Storing of staff roster for four weeks
  • Registering of guest contact data at the checkIn that may be relevant in case of infection - when guest agrees
  • Usage of health- or tracking apps is recommended
  • Surgical mask for guests available
  • First aid kit available
  • Staff follows all security rules of the local authorities
  • Well visible stand-up display with Covid19 rules in front of entrance
  • Access to skilled physicians
  • No commonly used writing utensils such as menus, journals, pens, paper...
  • Disinfectant for hands in accommodation and common rooms
  • All plates and dishes, cutlery, glasses are disinfected
  • Separators between buffet and guests
  • One-way gloves for guests at the buffet
  • Compliance of distance in all food areas
  • Sensitizing of employees to meet min. distance rules
  • Employees wear surgical masks
  • Employees are informed about prevention and hygiene measures and correct behaviour when Covid19 symptoms or infections appear

Conditions

Important information for your summer booking:
The booking price includes the Super.Sommer.Card.
You will receive the Super.Sommer.Card. at your check-in for the duration of your stay.

Important information for your winter booking:
The booking price includes a heated ski depot (Sportcenter Bacher) directly at the cable car.
You will receive the card for your ski depot at your check-in at Hotel Castel.


Facilities

  • Facilities / Services

    • WiFi
    • bar
    • bicycle parking space
    • boot dryer
    • breakfast room
    • car parking lot
    • cleaning
    • covered parking for cars
    • covered parking for motorcycles
    • disabled accessible
    • drying room
    • e-bike charging point
    • e-filling station
    • early breakfast service
    • family friendly
    • family offerings
    • flat-rate offer
    • free use of internet
    • garage
    • garden furniture
    • gay-friendly
    • group accommodation
    • guest refrigerator
    • heating
    • lift / elevator
    • lobby
    • luggage transport
    • multilingual menu
    • new building
    • non-smoking area
    • non-smoking house
    • panorama restaurant
    • parking space for bicycles
    • public car park
    • restaurant
    • restaurant for hotel guests
    • room service
    • room/apt. with view
    • safe
    • satellite TV
    • short stays welcome
    • ski storeroom
    • smoke detectors
    • sundeck
    • terrace
    • transfer service
    • underground garage
    • wheelchair accessible
    • wine cellar
  • Sports / Leisure time

    • entertainment evenings
    • hikes/guided hiking tours
    • horse-drawn carriage
    • live music
    • mountain activities
    • mountain/hiking guide
    • ski instructor/tour guide
  • Suitability

    • appropriate for allergy sufferers
    • business travelers
    • children
    • families
    • groups
    • non-smokers
    • person traveling alone
    • seniors
    • singles
    • wheelchair access
    • young persons
  • Payment methods

    • EC-Cash/Maestro
    • Euro accepted
    • Visa
    • advance payment
    • bank transfer
    • cash payment
    • credit cards accepted
  • Foreign languages

    • English
    • French
    • German
    • Slovak
  • Location

    • edge of ski run
    • meadowlands
    • on the hiking trail
    • outskirts of town
    • quiet location
    • right on the bike path
    • romantic surroundings
  • Wellness

    • Kneipp's facility
    • aromatic steam sauna
    • biosauna
    • infrared cabin
    • massage on request
    • relaxation room
    • sauna
    • steambath
    • wellness area
  • Meals

    • afternoon coffee included
    • afternoon snack
    • breakfast
    • breakfast buffet
    • buffet
    • buffet evenings
    • children's menu
    • daily salad buffet
    • dietary food
    • fish and seafood
    • gluten-free meals
    • grilled food
    • international cooking
    • organic cuisine
    • traditional cuisine
    • vegetarian food
    • à la carte menu
  • Children

    • baby monitor on request
    • child reduction
    • child-friendly
    • children's bed
    • children's equipment
    • children's menus
    • children's playroom
    • crib/baby bed
    • highchair
    • indoor games
  • Meetings / Conferences

    • WiFi
  • Incidental costs

    • parking garage: 20
  • Category

    • family hotel

Contact & Directions

Hotel Castel ... pure Lebensfreude

Malbrettweg 13,
6534 Serfaus AT

Arrival

Your holiday home of pure well-being at the Castel is available to you from 2 p.m. at the day of your arrival. On the day of departure, we beg you to vacate your room or suite by 11 a.m. You would like to spend another active day in the mountains and explore the region on the day of your departure? Park your car at one of the day car parking spaces available at the entrance of the village. From there the underground railway takes you right to the centre of the action.

Trust-You rating

SUMMER AND WINTER - YOU CAN BOOK ONLINE HERE
  • Largest selection of hosts
  • Fast and safe
  • Book straight at the host
Need help?
Get informed directly at the Serfaus-Fiss-Ladis Tourist Board
Tel.: +43/5476/6239

Monday to Friday from 8am to 12noon and from 1pm to 5pm
Saturday, Sunday and Public Holiday from 9am to 1pm