Inviting reception area featuring wooden shelves and a desk.

Contact Details

How to reach us

No matter whether you have questions, suggestions or a specific concern – we are happy to help. Here you will find all important telephone numbers and contact details, such as the cable cars, the tourist board or essential emergency numbers.

Tourist Board Serfaus-Fiss-Ladis

Answers about accommodation, leisure activities, mountain sports or other services in Serfaus-Fiss-Ladis are available at our three tourist offices. Send us an email with your request or simply give us a call!

Cable Cars Serfaus-Fiss-Ladis

Questions about gondola rides, lift tickets, mountain offers or other services of the Serfaus-Fiss-Ladis Cable Cars? Our team will be happy to help!

Fisser Bergbahnen GmbH

Seilbahnstraße 44                 Email: office@bergbahnen-fiss.at
6533 Fiss                                     Tel.: +43/5476/6396
Austria

Seilbahn Komperdell GmbH

Dorfbahnstraße 75                  Email: info@skiserfaus.at 
6534 Serfaus                               Tel.: +43/5476/6203
Austria

Cable car ticket offices

Lift tickets, mountain cable car passes or information about the cable car services – at the Serfaus-Fiss-Ladis cable car ticket offices, you’re in the right place!

Our team will be happy to assist you with any questions about tickets, rates and season passes. Just drop by or get in touch directly!

Frequently Asked Questions

& Answers

You will automatically receive the Super. Summer. Card. when booking a stay with an official Super. Summer. Card. partner accommodation. Depending on the accommodation, the card is either included in the price or added as an additional charge.

More information

The region offers numerous pushchair-friendly hiking trails. From easy themed walks to family-friendly hiking routes, there are many well-maintained paths that can be comfortably explored with a pushchair.

Pushchair-friendly tours

Yes, in Serfaus-Fiss-Ladis you will find modern ski rental shops as well as convenient ski depots directly at the valley stations. This allows you to rent your equipment on site or safely store it and start your ski day stress-free without carrying your gear.

More information

No, the ski pass is not included in the ski course. It must be purchased separately online or at the cable car ticket offices.

There are numerous public parking areas and EV charging stations available throughout the Serfaus-Fiss-Ladis region. Many accommodations also offer private parking and, in some cases, charging facilities for electric vehicles.

Parking & EV Charging Stations
  • In summer, Serfaus-Fiss-Ladis offers great flexibility thanks to its well-developed cable car network and hiking buses.
  • In winter, the modern lift and piste network connects all main ski areas, allowing you to comfortably explore the entire region without long transfers.

  • Serfaus is also traffic-calmed: in both summer and winter you can use the free Serfaus underground from the car park at the village entrance directly to the Komperdell cable car valley station.

Payments are made directly to the booked accommodation. If you booked your accommodation through the official Serfaus-Fiss-Ladis booking portal, you will receive a booking confirmation containing all relevant information about the deposit and payment conditions. For further information or confirmation of your payment, please contact your host directly.

To cancel your booking, please contact your host directly. If the booking was made through the official Serfaus-Fiss-Ladis booking portal, simply ask your host to cancel the reservation. The host will then forward the request to the tourism association, which will process the cancellation. Once completed, you will receive a cancellation confirmation by email.

Check-in and check-out times may vary depending on the accommodation. You can find the exact times in your booking confirmation or obtain them directly from your host.

Brochures and holiday materials can be ordered conveniently online. You can either download the selected brochures and guides directly or have them delivered to your home.

Order holiday materials

Important emergency numbers

Accidents and breakdowns

Accidents and breakdowns can always happen. To make sure you know immediately who to call in an emergency, we’ve put together an overview of all important emergency numbers for you.

Stay calm and dial the right number – whether it’s for:

  • medical help on the slopes or the single trail
  • breakdown service for car problems
  • support from the police

Fire brigade: 122
Police: 133
Rescue service: 144
European emergency number: 112

This way, you’re well prepared in an emergency and can get help quickly.

Emergency while hiking?

For acute emergencies call the Alpine emergency number: 140 – available 24/7.

For further assistance you can contact the mountain rescue service:

  • Mountain Rescue Fiss: +43 5476 6710 (not staffed continuously)

  • Mountain Rescue Serfaus: +43 5476 6152 (not staffed continuously)

 

Help on the slopes?

For emergencies on the ski slopes you can reach the piste rescue here:

  • Serfaus: +43 5476 6203-319 (only available in winter)

  • Fiss-Ladis: +43 5476 6396-200 (only available in winter)

For general questions the information hotlines of the cable car companies are available:

  • Komperdell Cable Car Serfaus: +43 5476 6203 

  • Fiss-Ladis Cable Car Company: +43 5476 6396

 

Police

Here you can reach the police:

  • Police Station Ried: +43 59133 7147
  • Tyrol Provincial Police Directorate: +43 59133
  • Local Police Serfaus: +43 676 846236460

Car breakdown?

Here you’ll get quick help:

  • ÖAMTC Breakdown Service & Towing: 120
  • ARBÖ Breakdown Service & Towing: 123

Emergency – app “SOS EU ALP”

ChatGPT:

Die App ist perfekt für alle Naturfans und Freizeitsportler in Tirol, die gerne draußen unterwegs sind und ein Smartphone mit iOS oder Android nutzen. Sie ist die einzige Notfall-App, die direkt mit der Leitstelle Tirol verbunden ist.

Das sind die wichtigsten Funktionen im Notfall:

  • Automatische Übermittlung deiner persönlichen Daten und deines Standorts (GPS-Koordinaten) an die Leitstelle Tirol – per Internet oder SMS
  • Direkte Telefonverbindung zur Leitstelle Tirol

So bist du im Ernstfall schnell und sicher verbunden!

Experience Serfaus-Fiss-Ladis!

More than just a Holiday