Receptionist (part-time, m/f/d)
As a receptionist, you are an important contact person for our guests and, together with our team, ensure a warm and professional stay.
You welcome our guests, attend to their needs, and assist with all daily tasks at reception. You are a welcoming host and play a vital role in ensuring our guests feel completely at ease during their stay.
Tasks
- A warm welcome and attentive care for our guests
- Conducting check-ins
- Preparation of arrivals and guest information
- Handling guest inquiries and individual requests
- Personal and telephone guest support
- Processing emails and general inquiries
- Assistance with reservations and bookings
- Maintenance and control of guest data
- Sales and information about offers and services of the hotel
- Support in organizing the daily reception process
- Forwarding important information to the relevant departments
- Close collaboration with housekeeping, service and hotel management
- Professional handling of guest requests and complaints
- General administrative tasks at reception
Qualifications
- Experience at reception or in the hotel industry is an advantage.
- Enjoyment of interacting with people
- Friendly and well-groomed appearance
- Host mentality and strong service orientation
- Reliable and independent work ethic
- Organizational talent and a sense of responsibility
- Teamwork skills
- Safe computer use
- Very good German skills
- Good English skills are an advantage.
Benefits
- Regular working hours from 12:00 to 18:00
- Only 3 afternoons per week
- Good compatibility with family, leisure time or another activity
- We are Team. Card with numerous benefits and discounts in the region.
- Discounted mountain railway tickets for the cable cars in Serfaus-Fiss-Ladis
- A family-like and appreciative work environment
- Short decision-making processes and direct communication
- Working in one of Tyrol's most beautiful holiday regions
Final Words
Do you enjoy being a host, have fun interacting with people, and are you looking for a part-time job with regular working hours?
Then we look forward to getting to know you and perhaps welcoming you soon to our reception at Hotel Lasinga in Fiss.