Reservation staff
We are looking for an experienced team member for our reservations office.
Year-round employment. 5-day week. Free room and board if required.
Tasks
- Handling reservation requests via telephone, email and online platforms
- Creating, changing and canceling bookings in the system
- Customer advice regarding availability, prices and services
- Maintenance of the guest database and creation of reports
- Coordination with reception and housekeeping
Qualifications
- Completed training in the hotel or tourism industry
- At least 1-2 years of experience in reservations/reception
- Knowledge of common reservation systems (Protel, Reguest)
- Safe handling of booking portals and MS Office
- Very good German and good English skills
- Customer-oriented, communicative personality
- Organizational skills and stress resistance
- Willingness to work evenings including weekends
Benefits
𝗚𝗮𝗻𝘇𝗷𝗮𝗵𝗿𝗲𝘀𝘀𝘁𝗲𝗹𝗹𝗲 with a regular 5-day week
𝗧𝗼𝗽-𝗕𝗲𝘇𝗮𝗵𝗹𝘂𝗻𝗴
𝗙𝗿𝗲𝗶𝗲 𝗞𝗼𝘀𝘁 & 𝗟𝗼𝗴𝗶𝘀 𝗶𝗺 𝗛𝗮𝘂𝘀 if needed
Working in a 5-star superior wellness hotel – one of the best in Austria
A friendly, professional team with a culture of appreciation
𝗧𝗿𝗮𝘂𝗺𝗵𝗮𝗳𝘁𝗲 𝗟𝗮𝗴𝗲 in the heart of the Tyrolean Alps
𝗧𝗼𝗹𝗹𝗲 𝗙𝗿𝗲𝗶𝘇𝗲𝗶𝘁-𝗠ö𝗴𝗹𝗶𝗰𝗵𝗸𝗲𝗶𝘁𝗲𝗻 right on the doorstep (hiking, skiing, cross-country skiing)
Final Words
We look forward to welcoming you to our team.