emergency rescue helicopter on duty | © Serfaus-Fiss-Ladis/Tirol

Who to call in case of an emergency?

Emergency contacts

Please find a list of the most important emergency numbers below – because you never know when something could happen. Please remain calm and dial the appropriate number.

Be it medical emergency care on the slope or single trail, breakdown service when your car lets you down, or police assistance – someone will be there to help you as quickly as possible.

All numbers at a glance

Did something happen to you during your hike?

Alpine emergency number: 140

Serfaus mountain rescue: +43/5476/6710 (not occupied)
Fiss mountain rescue: +43/5476/6152 (not occupied)

Emergency App "SOS EU Alp"

The app is intended for nature lovers and amateur athletes in Tyrol who have a smart phone with iOS or Android operating systems.
This is the only emergency app that is connected directly to the control center Tirol.

The main functions in an emergency include:

  • Automatic transmission of personal and location data (GPS coordinates) to the control center Tirol via the internet or SMS.
  • Establishing a telephone connection to the control center Tirol.

Did you injure yourself on the slopes?

Ski slope rescue service in Serfaus : +43/5476/6203-319 (only accessible in winter)
Ski slope rescue service in Fiss: +43/5476/6396 (only accessible in winter)

Hotline of the Komperdell cable car company: +43/5476/6203
Hotline of the Fiss-Ladis cable car company: +43/5476/6396

 Is it an emergency situation?

Fire brigade: 122
Police: 133
Ambulance: 144
European emergency service: 112

Did your car break down?

ÖAMTC - breakdown and  towing service : 120
ARBÖ – breakdown and  towing service: 123


Do you need the police?

Polizeiinspektion Ried – police station: +43/59133/7147
Landespolizeidirektion Tirol – state HQ: +43/59133
Ortspolizei Serfaus – village police: +43/676/846236460