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Receptionist (m/f/d)

Schlosshotel Fiss · Fiss · summer · Reception & reservation

Unique. Noble. Harmonious. - The Schlosshotel Fiss

The exclusive 5-star family and spa hotel is one of the leading 5-star hotels in Tyrol. The perfect symbiosis of a family atmosphere and modern, luxurious architecture makes the hearts of all guests and employees beat faster. Here you can expect a workplace with elegance & maximum individuality, harmony & alpine aesthetics, modern zeitgeist & sophisticated culture. Look forward to a pleasant atmosphere in our SHF crew, who stick together, are enthusiastic and enjoy spending time together! #WORKHAPPY #PLAYHAPPY
...join the SHF reception crew:
135 rooms & suites with 28 different categories and you love offering our guests service at the highest level?
Receptionist (m/f/d):
  • Completion of all common reception tasks (check-in, Check out. wake-up call,…)
  • Creating the morning post
  • Checking departures including restaurant receipts
  • Preparation for arrival: registration forms, room cards, parking cards
  • Creating the Super. Summer. Cards
  • Guest advice about the Serfaus-Fiss-Ladis region and the surrounding area (hiking trails, excursion destinations, etc.)
  • Working with checklists and standards
  • Close collaboration and communication with other departments (hotel kit)
  • Concierge activities
  • Correct handling of Lost & Found
TOP qualification:
  • Completed training in the hotel or office sector
  • Professional experience in the upscale hotel industry is an advantage
  • Experience in this or similar position is essential
  • Very good knowledge of German and English
  • Experience with Protel, Word, Excel, Outlook, Hotelkit, RA, channel manager is an advantage
Soft Facts:
  • Independent & responsible way of working
  • Teamwork & commitment
  • Quick comprehension & flexibility
  • Well-groomed appearance and good manners
SHF Crew Benefits:
  • First-class employee catering from the SHF crew chef 3 times a day / 7 days a week
  • Feel-good living in the Crew Homes including free garage parking space
  • Time to relax – wellness, spa & gym use for our SHF crew
  • Discounted ski and mountain railway tickets
  • SHF Academy, internal training & further education
According to KV, willingness to overpay
contact person
Simone Remes
phone number
apply now